Shipping policy

Shipping & Delivery Policy

Last updated Jun 10, 2025
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Shipping & Delivery Options

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fee - Except for special promotions or discounts, the general shipping costs are as follows ：

Hong Kong Order:
Purchase amount of HK$298.99 or below is subject to standard shipping fee, standard shipping fee is HK$30.
Free shipping is available with purchases of HK$299 or above.
7-14 business days shipping on all orders.

Macao Order:
Purchase amount of MOP P$314.99 or below is subject to standard shipping fee, standard shipping fee is MOP P$32.
Free shipping is available with purchases of MOP P$315 or above.
7-14 business days shipping on all orders.
Taiwan Order:
Purchase amount of TWD$1161.99 or below is subject to standard shipping fee, standard shipping fee is TWD$117.
Free shipping is available with purchases of TWD$1162 or above.
7-14 business days shipping on all orders.

Singapore Order:
Purchase amount of SGD$49.99 or below is subject to standard shipping fee, standard shipping fee is SGD$6.
Free shipping is available with purchases of SGD$50 or above.
7-14 business days shipping on all orders.

Malaysia Order:
Purchase amount of MYR RM164.99 or below is subject to standard shipping fee, standard shipping fee is MYR RM17.
Free shipping is available with purchases of MYR RM165 or above.
7-14 business days shipping on all orders.
Philippines Order:
Purchase amount of ₱2,399.99 PHP or below is subject to standard shipping fee, standard shipping fee is ₱300.00 PHP.
Free shipping is available with purchases of ₱2,400.00 PHP or above.
12-21 business days shipping on all orders.
United Kingdom Order:
Purchase amount of GBP£28.99 or below is subject to standard shipping fee, standard shipping fee is GBP£3.
Free shipping is available with purchases of GBP£29 or above.
7-14 business days shipping on all orders.

Australia Order:
Purchase amount of AUD$59.99 or below is subject to standard shipping fee, standard shipping fee is AUD$7.
Free shipping is available with purchases of AUD$60 or above.
7-14 business days shipping on all orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Delaying Order

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


Questions About Returns

If you have questions about returns, please review our Return Policy: https://baskbask.com/policies/refund-policy.

Contact Us

If you have any further questions or comments, you may contact us by: